"Ezra Love is crafted with 12 powerful organic elements: African Shea Butter, Hemp Oil, Vanilla Oil, Coconut Oil, Baobab Oil, Jojoba Oil, Frankenscense Oil, Vitamin E Oil, Vitamin K Oil, Hibiscus Oil, Calendula Oil, and Myrrh Oil. Every ingredient is chosen for its healing, moisturizing, and Antinflammatory properties—Restore Your Temple

Ezra Love Organic Skincare Return & Refund Policy

At Ezra Love Organic Skincare, we are committed to providing high-quality, natural products that nourish and heal your skin. If you are not completely satisfied with your purchase, we are happy to assist with returns and refunds under the following conditions:

Returns

• We accept returns for unused and unopened products within 30 days of purchase.
• To be eligible for a return, your item must be in its original packaging and in the same condition you received it.
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed within 5-7 business days to your original payment method.
• Shipping costs are non-refundable, except in cases where the item was damaged or incorrect.

Damaged or Incorrect Orders

• If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will replace the item or offer a full refund at no additional cost.

Non-Returnable Items

Due to the nature of skincare products, we do not accept returns on:
✔ Opened or used products
✔ Items purchased on sale or during promotional events
✔ Gift cards

How to Initiate a Return

To start a return, please email Loveezralove@gmail.com with your order number and reason for the return. Our team will guide you through the process.

We appreciate your trust in Ezra Love Organic Skincare and strive to ensure you love every product you receive! 💛

Ezra Love Organic Skincare Shipping Policy

At Ezra Love Organic Skincare, we are dedicated to delivering high-quality, natural skincare products to your doorstep as quickly and efficiently as possible. Please review our shipping policy below.

Processing Time

• Orders are processed within 2-3 business days (excluding weekends and holidays).
• Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Time

We offer the following shipping options:

• Standard Shipping (5-7 business days) – Flat rate or calculated at checkout.
• Expedited Shipping (2-3 business days) – Available for an additional charge.
• Overnight Shipping (1 business day) – Available for urgent orders at checkout.

🚚 Free shipping may be available on orders over a certain amount (check our website for current promotions).

International Shipping

• We currently do/do not ship internationally. (Specify whether you ship globally.)
• International shipping rates and delivery times vary by destination and will be calculated at checkout.
• Customs & Duties: Customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s website.

Lost or Delayed Shipments

• If your order has not arrived within the estimated delivery time, please check your tracking information.
• If your package is lost or delayed beyond the expected timeframe, contact us at Loveezralove@gmail.com, and we will assist in locating your order.

Damaged or Missing Items

If your order arrives damaged or missing items, please contact us within 7 days of delivery with photos of the issue. We will work to resolve the issue with a replacement or refund.

Contact Us

For any shipping-related inquiries, please reach out to Loveezralove@gmail.com

We appreciate your support and look forward to providing you with high-quality skincare delivered with care! 💛